E.U Shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. All orders are sent with Royal Mail Express Tracking. Expedited shipping is available on special request.
International shipping: Shipping is £18.00 worldwide and takes approximately 7 days. Orders will leave our warehouse in 2-5 days. A tracking # will be emailed to the customer once the order has shipped. Expedited shipping is available upon request.
EKAT London LTD Is not responsible for any items lost or damaged during shipping.
If you wish to return or exchange an item please email email@example.com before sending the item back. Merchandise must be returned within 14 days of the delivery date for a full refund. Merchandise must returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will be sent back to the original address. All swimwear is final sale and any discounted items are also considered final sale. Please be aware EKAT are not responsible for the return postage cost unless the item is proven to be faulty.
Please allow 14 days for the refund to be processed. Make sure your name/order # is in the package and include any paperwork if available. Thank you for understanding, please contact us at firstname.lastname@example.org if you have any concerns.